Using Our Automated Telephone Services
Services for all beneficiaries
- Request a benefit verification letter
- Ask for a form SSA-1099, Social Security Benefit Statement, to request a replacement tax summary
Services for Medicare beneficiaries only
- Request a replacement Medicare Card
- Request a form SSA-1020 to apply for help with Medicare prescription drug costs
Services for people who have applied for benefits
- Ask to receive a claim status
Services everyone can use
- Find the address of your local Social Security office
- Request a form SS-5,Application for a Social Security Card, to:
- apply for an original Social Security card or a replacement card if yours was lost or stolen,
- request a name change on your card, or
- update or correct other information on your Social Security number record.
You can listen to informational messages on the following subjects:
- Payment delivery dates
- Best times to call our 800 number
- Social Security Internet address and services
- Supplemental Security Income
- Non-receipt of your Social Security benefit
- Representative payee
Services for Social Security Benefits Only
- Change address and/or phone number
Contacting Social Security Online
Unlike some other government websites , the Social Security website is easy to use for those who speak English and Spanish, and it offers nearly all of the services you need. The website does also offer some information in other languages online, including Arabic, Chinese, Farsi, French, Greek, Italian, Korean, Polish, Portuguese, Russian, and Vietnamese.
You can view a list of the online services by visiting the online services section of the website. Youll notice that you can apply for benefits, get a copy of your statement, appeal a decision by Social Security officials, and get estimates of your future benefits and Medicare services, among other things.
Just like the SSAs offices, the website has certain hours of operation during which you can conduct business. But take heart: If not 24/7, the hours are pretty extensive unless youre trying to apply for benefits between 1:00 a.m. and 5:00 a.m. Monday through Friday, before 5:00 a.m. or after 11:00 p.m. on Saturday, or before 8:00 a.m. or after 11:30 p.m. on Sunday, the operational hours probably wont affect you.
Most experts say to avoid visiting a Social Security officeanother reason why it’s a good idea to start with the online services section of the SSA’s website.
My Social Security Card Was Lost/stolen What Should I Do
If your Social Security card has been lost or stolen, you need to act immediately! You will need to request a replacement card, but you should also take the proper steps to prevent identity theft. Thieves could use your information to apply for loans, obtain credit cards, or file fraudulent tax returns in your name. You should place a fraud alert on your Social Security number and keep a watch on your credit report. Also be aware of scams that attempt to steal your SSN.
You May Like: How Does Social Security Figure Out Benefits
Social Security And Medicare
The following information can help you with your Social Security or Medicare benefits. My office stands ready to assist you with any problems or questions you may have. You can send an email here or call my office in Boca Raton at 998-9045.My office can also help you with determining Social Security benefits, as well as Supplemental Security Income and Medicare eligibility.
- Do you want to know if you qualify for disability and SSI? Use Social Security’s Screening Tool to check if you do.
- Do you need information on how to apply for Medicare? Go to the Medicare Frequently Asked Questions page.
- Do you have other general questions about social security services and benefits? Find an answer on the Social Security Administration’s Frequently Asked Questions page.
Email Our Support Team
Social Security cannot answer questions about economic impact payments under the recently enacted law, the Coronavirus Aid, Relief, and Economic Security Act, or CARES Act. Treasury, not Social Security, will be making direct payments to eligible people. For more information, visit www.irs.gov/coronavirus.
Many of our services are now available online, like applying for Social Security benefits, requesting a replacement Social Security card, getting your Social Security Statement, and benefit verification letter.
You can also look for answers to your questions on our Frequently Asked Questions page.
We realize that each persons situation is unique. While we are unable to answer questions in this forum that require access to your personal information, such as benefits you may be entitled to, we care. Please toll-free at 1-800-772-1213 for assistance. Representatives are available between 8a.m. and 7p.m., Monday through Friday. For the location and other information about your local Social Security office, use our locator.
If you cannot find your answer online and do not have a question about your personal situation, complete the form below to send us an email. Please do not include Social Security numbers in your message.
We are experiencing high volumes of email and may not be able to respond to your inquiry promptly. We appreciate your patience.
Also Check: Social Security When Can I Collect
Receiving Social Security Death And Survivor Benefits
The Social Security administration pays a lump-sum benefit to the family of the deceased person. Payment goes to the surviving spouse living in the person’s household . Should no qualifying spouse exist, payment can go to a child who qualifies for benefits on the person’s record. Call the local Social Security office to learn who qualifies.
The surviving spouse qualifies for the survivor benefit if married to the deceased for nine months or more, or if caring for a child of the deceased. The benefit comes with an age requirement. A survivor may collect as early as age 60 but should wait until full survivor retirement age to collect 100 percent of the allowed payments. Disabled survivors may collect from age 50.
Ex-spouses, formerly married to the deceased 10 or more years , qualify for the survivor benefit. Check the Widows, Widowers & Other Survivors page of the Social Security website to learn more details.
Notification to the Social Security Administration becomes an important task when a loved one passes away. Your local field office requires notification to avert any identity theft issues and to process only legitimate payments. Moreover, you need to know who qualifies for Social Security benefits for eligible survivors of the person who has died.
Protect your loved ones.
How Do I Make An Appointment With The Ontario California Office
Even in situations where your local office is open normal hours, it is always better to schedule an appointment to help cut down on your wait time. You can call the Ontario, California office at 1-800-772-1213 to schedule your appointment. When you make the call, they can also let you know what documents you need to bring to your appointment.
Recommended Reading: Social Sucerity
Service Changes Due To Covid
We urge you not to visit Service Canada Centres unless absolutely necessary.
Ask us to help you with the following programs by using eServiceCanada:
- Employment Insurance
- Canada Pension Plan , Old Age Security , Guaranteed Income Supplement benefits
- Social Insurance Numbers
- immediate request for a Passport Service
- Veterans Affairs Canada Services
- Find information on how to protect your SIN
Who Is Eligible For Social Security
The following people are eligible to receive social security benefits:
You May Like: How Much Ssa Will I Get
Youngstown Social Security Office 44503
As of March 17, this office will be closed until further notice due to COVID-19. We are still accepting mail and online applications.
On January 19th, 2022, it was announced that all social security office locations would finally be reopened to the public at the beginning of April 2022. We will update this message when new information becomes available.
The Youngstown Social Security Office location is in Youngstown, Ohio 44503. This page provides the contact information for this location including the Social Security office phone number, office hours and driving directions.
If you have questions or issues about your retirement Social Security benefits, or you need to schedule an appointment, then call the Youngstown Social Security Office listed below. The Ohio SSA handles several federal programs such as retirement, SSI, Medicare and disability benefits.
- Get a copy of your proof of benefits
- Apply for Social Security retirement benefits
- Apply for benefits for Supplemental Security Income or Social Security Disability Insurance
- Apply for Social Security spousal or survivor benefits
- Apply for Medicare or get a replacement Medicare card
- Set up direct deposit for your Social Security benefits
How To Notify Social Security Of The Death Of A Beneficiary
After someone retires or becomes unable to work, they can typically receive monthly Social Security payments. The amount of the monthly payment depends on how long they worked and how much they earned during those working years. The payments come to the address of the beneficiary until the Social Security Administration learns of the person’s death.
You May Like: Can You Run Out Of Social Security Benefits
Tasks You Can Complete Online
Currently, the Social Security Administration does not have an online appointment scheduler. You can, however, conduct certain business with the organization through their website. For example, you can apply for retirement, Medicare, spouses and disability benefits online. From the website, you can review your information, manage your account and request a replacement Social Security card. You can also appeal a disability decision online instead of responding through the U.S. Postal Service.
Video of the Day
What Is Social Security
In 1935, President Franklin Roosevelt signed the Social Security Act. This new federal legislature started the collecting of taxes in 1937. Since then, working citizens across the United States began paying into social security in order to have a form of guaranteed income once they reached retirement age.
The Social Security Act was initially meant to be a form of basic retirement for working individuals. However, in 1939, an amendment was made to the act that allowed spouses and/or children to begin receiving social security survivor benefits if a parent or spouse was deceased and qualified for social security income.
You May Like: My Social Security Payment
How To Contact The Social Security Administration
There are a number of reasons why you need to know how to contact the Social Security Administration. For example, you may have questions about applying for benefits, or you may have questions about your current benefits. Perhaps you may have problems receiving your current benefits. Fortunately, its not difficult to have your questions or concerns addressed since there are multiple ways that you can contact the Social Security Administration.
Contacting Social Security In Person
When Social Security offices are fully reopened, if you cant resolve your problem or find the information you need on the website or over the phone, you can go to one of the field offices . In some casesif you need to request a Social Security card or update certain kinds of personal informationyou may have to visit an office.
But be forewarned: It probably wont be fun. You can schedule an appointment, though it could take weeks or more than a month to get one. Just heading to the office is an option, but youll probably wait more than a couple of hours to be seen. Some offices report lines out the door.
Staffing is an issue. Due to budget cuts to the SSA, there are fewer workers for an increasing number of applicants. And dont expect them to take an in-depth look at your situation. SSA employees don’t have the training or expertise to help you maximize your benefits the way a financial planner can. If you don’t have a financial planner or other professional who can help you make the right claiming choices, there are Social Security calculators that can help. The SSA also offers a number of online tools.
Some Social Security experts advise visiting multiple field offices in order to ensure that youre getting the most out of your benefits. One worker may misinterpret the rules and deny you benefits or other privileges for which youre eligible, so seeking multiple benefit estimates can help you find the best dealkind of like shopping for a new car.
Also Check: How Much Do I Get For Social Security
Cant Find What Youre Looking For
We are constantly expanding our online service offerings to give you freedom and control in how you wish to conduct business with Social Security. Today, you can apply for benefits, check the status of your claim or appeal, request a replacement Social Security card , get an instant benefit verification letter, and much more.
American Rescue Plan Act of 2021
How Do I Change The Name On My Social Security Card
There are a couple of ways you can perform a Social Security card name change. The easiest is by making the request online through your My Social Security account. Depending on the state you live in, you might be unable to complete the request online. If you cannot, then you will need to mail in the application for name change with the required documentation or visit your local Social Security office.
Don’t Miss: Social Security Annual Income
Local Social Security Offices
There are two local Social Security offices:
- The West Palm Beach Social Security office is located at 801 Clematis Street, West Palm Beach, FL 33401. Their phone number is 866-783-7339. Office hours:
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 12:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday and Sunday: Closed
- The Boca Raton Social Security office is located at 621 NW 53rd Street, Boca Raton, FL 33487. Their phone number is 877-467-1703. Office Hours:
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 12:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday and Sunday: Closed
Most Social Security business can also be handled through Social Securitys toll free telephone as well as the agencys website at www.socialsecurity.gov. Some of the services available on our website include:
- Apply for Social Security retirement/spouses benefits
- Apply for disability benefits
Contacting Your Local Ssa Branch
Another way to schedule an appointment with Social Security is to contact your local SSA branch. If you don’t know the address and phone number of your local branch, you can use the organization’s Field Office Locator tool on their website. Simply click the blue “Locate an Office by Zip Code” button and enter your zip code into the provided field.
Once you do this, you’ll be provided with the address, phone number and fax number of the closest SSA office. There will also be a gray button on the bottom that you can click for a map and directions. There’s even a blue link you can click to get information about closings and emergencies.
Also Check: Social Security Benefits In Usa
‘it’s Taken Too Long’
Field offices are slated to reopen to the public in early April.
In the meantime, the Social Security Administration is emphasizing that people who need help start with the agency’s website.
“As we expand in-person availability, we strongly encourage the public to continue to go online at ssa.gov, call us for help if they cannot complete their business online, and schedule appointments in advance,” a spokesperson said.
But for people like Erica Ellis, 43, of Virginia Beach, Virginia, who has been trying to help her sister claim disability benefits, there are no immediate answers.
Her sister, Dorothy Pritchette, 48, a schoolteacher from Newport News, Virginia, has been unable to work since she had a stroke in August. She applied for disability benefits shortly thereafter. While the Social Security Administration website shows that the benefits have been approved, her sister has yet to receive a payment.
“Here we are going into March, and she still doesn’t have her money,” Ellis said. “It’s taken too long.”
The experience, along with Ellis’ own stalled pursuit for her own disability benefits, has made her question the sincerity of the program.
“I really think that they want you to be dead,” Ellis said. “That way, they don’t have to give it at all.”
Old Age Survivors And Disability
SSA administers the retirement, survivors, and disabled social insurance programs, which can provide monthly benefits to aged or disabled workers, their spouses and children, and to the survivors of insured workers. In 2010, more than 54 million Americans received approximately $712 billion in Social Security benefits. The programs are primarily financed by taxes which employers, employees, and the self-insured pay annually. These revenues are placed into a special trust fund. These programs are collectively known as Retirement, Survivors, Disability Insurance .
SSA administers its disability program partly through its Office of Disability Adjudication and Review , which has regional offices and hearing offices across the United States. ODAR publishes a manual, called HALLEX, which contains instructions for its employees regarding how to implement its guiding principles and procedures.
The RSDI program is the primary benefits program administered by the U.S. federal government, and for some beneficiaries is the vital source of income. Increasing access to this benefit program for low-income or homeless individuals is one of SSA’s goals. SSA is a member of the United States Interagency Council on Homelessness and works with other municipal, county, state, local and federal partners to increase access and approval for SSI/SSDI benefits who are eligible.
Recommended Reading: What Will My Social Security Monthly Payment Be