When Will Social Security Reopen To The Public
The Social Security Administration has not called employees back to their offices en masse, nor has the agency indicated when it might do so. Although other agencies have released their reopening plans, neither employees nor the unions that represent the SSA workforce have seen any kind of reopening plan from the agency, though they acknowledged it didnt mean SSA doesnt have one. The agency states that all Social Security facilities remain restricted to very limited, authorized personnel performing non-portable mission critical work. Read their article here
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Social Security Office Hours Of Operation
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Are Social Security Offices Open
On March 17, 2020, the Social Security Administration closed all its offices to the public for in-person services due to the coronavirus pandemic.
For those who were accustomed to receiving face-to-face service to address issues with or questions about their benefits, this has been a massive shift in how they interact with the federal agency.
More than one year later, the pandemic is officially still ongoing but the strict lockdowns and business closures that we saw last spring have eased considerably. With restaurants and retail stores operating mostly as normal, you might wonder, are Social Security offices open too?
The questions Im starting to hear now are along the lines of, Are Social Security offices open for any services? But maybe the one we should really be asking is more like, When will Social Security offices open again?
If you were eager to communicate in person with the SSA, you may need to wait a little while longer still. Social Security offices generally remain closed as of May 2021 but there may be a few circumstances that allow for in-person service.
Are Social Security Offices Open for Any Services?
There are a few limited cases where you may be able to schedule a one-on-one meeting at your local Social Security Administration office. These meetings are by appointment only, and appointments are only granted in critical circumstances.
Appointments are generally granted if:
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Eligibility For A Social Security Number
F-1 or J-1 students who are authorized for employment are eligible to apply for Social Security number: students who have On-campus employment, CPT, OPT, or academic training.
A Social Security number does not grant you permission to work, citizenship or permanent residency. But you must have a Social Security number if you are working in the U.S. Once you obtain a Social Security number it is your number forever and may be used on subsequent visits to the U.S.
If you have an on campus employment offer, come to The Office of International Students for instructions on how to apply for a Social Security number.
Office Closings And Emergencies
All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serveolder Americans and people with underlying medical conditionsand our employees during the Coronavirus pandemic. However, we are still able to provide critical services.
During the COVID-19 pandemic, we are asking the public to first try to use our before calling us. If you cannot use these online services, you can find the phone number for your local office by using our Field Office Locator and looking under Additional Office Information.
Please read our to learn more, including how to get help from the Social Security Administration by phone and online.
Disability Determination Services Operating Status: State DDSs have experienced periodic closures related to the COVID-19 pandemic. If you have a question about the operating status for a specific state DDS, we recommend calling the DDS. If your attempt to reach a DDS by telephone is unsuccessful , we recommend contacting the Social Security Regional Communications Director for that specific state DDS.
Here you’ll find information on Social Security office closures, safety preparedness in case of emergencies, signing up for direct deposit of your benefit payments, and more.
This page is updated every 10 minutes. Please check back for the latest information about office closings and delays and to subscribe to your state/territory.
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The Agency Has Unveiled A New ‘express Interview’ Process To Help People Apply For Original Or Replacement Social Security Cards And Submit Necessary Proof Of Identity In Person But It Encourages The Public To Continue To Submit Applications Online
- May 31, 2021
The Social Security Administration closed its field offices to the public in March 2020 amid the Covid-19 pandemic to protect its employees and the vulnerable elderly and disabled population they serve. Fourteen months later, the agency has unveiled a new express interview process to help individuals apply for original or replacement Social Security cards and submit necessary proof of identity in person.
But the majority of the public must continue to rely on the agencys revamped and expanded online services to apply for Social Security and Medicare benefits and to access related critical information, such as estimates of future benefits.
Social Security is a massive federal program that touches nearly every Americans life, whether its paying FICA taxes during their working years to fund benefits for current recipients or collecting disability, retirement or survivor benefits on their own earnings record or that of a spouse or parent.
Through the end of 2020, nearly 65 million people received disability, retirement, and survivor benefits. As of Dec. 31, approximately 88% of the population age 65 and older were receiving benefits.
In its emergency message last Thursday, the Social Security Administration said, This process was established to address the challenges the public has faced providing enumeration and documentary proofs during the Covid-19 pandemic.
Will Social Security Offices Be Closed For The Holidays
If you plan on visiting a Social Security Administration office, be aware of holiday schedule changes. While offices are currently closed to walk-in visits due to the coronavirus pandemic, in certain cases, you may be able to schedule an in-person visit, but make sure to check the holiday schedule.
On March 17, 2020, the SSA suspended face-to-face service to the public in its field offices and hearings offices nationwide until further notice, it said on its website. However, we are still able to provide critical services via phone, fax and online, it added.
The SSA has announced that field offices could reopen for general walk-in service in January 2022. Under normal operation, Social Security offices are open to in-person visits on weekdays from 9 a.m. to 4 p.m.
The Social Security Administration recently announced the next steps in navigating the safe return of employees to our new normal operations, SSA spokesperson Nicole Tiggemann told AARP. Until then, in-person visits can be arranged by appointment in what Social Security calls limited, critical situations involving benefit issues that cannot be resolved by phone, mail or online, AARP reported.
To see if you qualify for an appointment, call your local Social Security office or check the SSAs COVID-19 updates page, AARP recommends.
To speak to a Social Security representative by phone, you can:
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Social Security Office Hours
Hours are mostly standardized across the various Social Security offices nationwide. However it is highly recommended to contact your local office to confirm hours and set an appointment.
Please note that offices close on Wednesdays at noon instead of 4:00 PM. Offices are closed over the weekend. The suggested time to visit the offices is later in the week as they are less busy. Numerous services can be completed online, so please only visit your local office if you must.
All Social Security offices will be closed on the following federal holidays.
Jacobs Leads Call For Reopening Of Social Security Offices
Congressman Chris Jacobs led 50 House colleagues in calling for the Social Security Administration and the American Federation of Government Employees to immediately develop a plan to reopen in-person Social Security services in the more than 1,500 locations around the country.
While most businesses and government agencies have resumed in-person services for Americans, the Social Security Administration has failed to provide a timeline or even a plan to reopen their 1,500 field offices, Jacobs said. Millions of Americans struggle with access to reliable internet or phone services which imperils their access to their benefits and help they need. It is time for the Social Security Administration to restore the in-person customer service our constituents deserve.
Most Social Security Administration field offices have been closed for in-person services due to the pandemic. Despite the return to in-person services at congressional offices, state and local government offices, passport agencies, and numerous other government agencies, Social Security offices have not made similar progress.
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How To Get Help
While Social Security offices remain closed, most services are available through the agencys website, by telephone , or via limited in-person appointments. You can find the office closest to you with an online locator tool. More information on dealing with Social Security during the pandemic is available on its website.
If youre dealing with Social Security by phone, be cautious. The number of Social Security identity phone scams has been rising. The agency generally only contacts people who have recently applied for benefits, or to update the records of those who are receiving benefits. The agency will never call to tell you that your Social Security number has been suspended or to demand payments or ask for credit card information.
If you need to enroll in Medicare, free counseling is available from the national network of State Health Insurance Assistance Programs, known as SHIP. More information is available on its website.
The nonprofit group Medicare Rights Center runs a free national Medicare help line, which can be reached at 333-4114. The center also offers useful tips on enrolling in Medicare during the pandemic.
Theres Good Reason For Social Security Offices To Open Asap
That being said, reopening Social Security offices as soon as possible needs to be considered a priority. While services are available via the phone, that doesnt help much unless you have a good computer with a strong internet connection in your own home.
The continued closure of Social Security offices under most circumstances does present a major challenge to the hundreds of thousands of individuals who may lack access to a computer, internet connection, or dont have a reliable phone number or mailing address.
The decreased lack of access to the local SSA offices has been blamed for the decrease in Social Security benefits applications. Since the closure of offices, newly awarded SSI applications are down 30%.
Critics of the SSA office closures say that this is a sign of a disproportionate impact on the most vulnerable population: those with low income and disabilities.
When Will Social Security Offices Open Again?
Unfortunately, the real answer to When will Social Security offices open again? may be never, at least in some cases. A permanent closing of most of these offices could be the eventual outcome, even as the pandemic fades into the rearview mirror.
This could become even more likely if a proposal from one of the big Social Security employees unions gets their way.
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Mountain View Woman Pleads Guilty To Social Security Fraud
SPRINGFIELD, Mo. A Mountain View woman who used a stolen identity to enroll in college has pleaded guilty to Social Security fraud.
Laura A. Oglesby, 48, pleaded guilty in federal court to one count of intentionally furnishing false information to the Social Security Administration.
Oglesby admitted that she fraudulently applied for a Social Security card on January 14, 2016, using someone elses personal identity information. On the same day, Oglesby also used the fraudulent social security card to obtain a Missouri drivers license.
According to a press release, in 2017 Oglesby used the SSC to enroll at a university. She also applied and received financial aid to attend the university. Oglesby received $9,400 in federal student loans, $5,920 in Pell Grants, $337 for books purchased at the universitys bookstore, and $1,863 in finance charges.
Under the plea agreement, Oglesby must pay $17,521 in restitution to the university, as well as restitution to the victim of the identity theft.
Oglesby could face a sentence of up to five years in federal prison without parole. A sentencing hearing will be scheduled after the completion of a presentence investigation by the United States Probation Office.
This case is being prosecuted by Assistant U.S. Attorney Shannon Kempf. It was investigated by Social Security Administration Office of Inspector General and the Mountain View, Mo., Police Department.
Thank You For Visiting The Social Security Administration’s New York Region Web Site
Social Security’s New York Region proudly serves the states of New Jersey and New York, the Commonwealth of Puerto Rico and the U.S. Virgin Islands. Virtually every resident in the New York Region will interact with Social Security during his or her life and we know how important our services are to those who use them.
For eight decades, the Social Security Administration has served the American people, providing the major source of income for most of our seniors. Social Security, however, is more than just retirement benefits. Social Security pays benefits to disabled workers and their dependents as well as the families of deceased workers. We administer the Supplemental Security Income program, a program based on need for people age 65 or older and people with disabilities, regardless of age. We also help Medicare beneficiaries with limited income and resources apply for extra help with the cost of their prescription drugs under the new Medicare Prescription Drug Program.
We are a region of employees who strive for quality in both the programs we administer and the services we deliver. We believe in our mission of public service and continuously look for ways to improve our service to you. Service to the public is our guiding principle as we set our priorities and look at how we do the work.
We take pride in our role as steward for the American taxpayer, ensuring that our payments are accurate and made only to those entitled to receive them.
Raymond S. Egan
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About Social Security Office
Social Security Administration is an independent agency of the U.S Federal Government. It is a Social Insurance Program having the retirement, disability and survivors benefits. SSA started in the year 1935 having its headquarters in Woodlawn, Maryland. This agency constitutes of 10 Regional Offices, 8 Processing Centers and Approximately 1300 Field Offices. Social Security is the Largest Social Welfare Program in the United States.
Ssa Eyes January Date For Reopening Offices New Employee Telework Schedules
After more than 18 months working from home, the Social Security Administration will begin reopening its offices to employees and members of the public later this year, the agency announced Friday.
The agency, once resistant to telework in the months before the pandemic, will embrace it moving forward, at least initially. SSAs new reentry plan, which it began distributing to employees and union leaders late last week, includes new telework schedules for much of the workforce.
Senior SSA leadership will begin returning to the office starting Dec. 1, the agency said. Employees will begin returning to their offices starting Jan. 3.
The agency will lift its current work from home by quarantine policy starting Jan. 2, at which point related collective bargaining agreements and pandemic policies will end as well.
Employees will have at least 30 days advanced notice before their supervisors ask them to return to the office, according to the SSA reentry plan.
SSA field offices have been mostly closed to the public, or open for dire-needs only, since March 2020. The closures have frustrated members of the public and Congress, who say those from vulnerable communities are struggling to access Social Security benefits.
Many SSA systems employees are eligible for five days of telework each week.
Important Information For Brooklyn Queens The Bronx And Manhattan Residents:
In order to enhance public service and strengthen the integrity of the Social Security Number, the Social Security Administration opened the Brooklyn, Queens, the Bronx and Manhattan Social Security Card Centers. The Centers are located at:
- 154 Pierrepont Street, Sixth Floor, Brooklyn, NY 11201
- 155-10 Jamaica Avenue, Second Floor, Jamaica, NY 11432
- 820 Concourse Village West, Second Floor, Bronx, NY 10451
- 123 William Street, Third Floor, New York, NY 10038
These are the only Social Security Offices in New York where residents of Brooklyn, Queens, the Bronx and Manhattan – both U.S. citizens and non-citizens – can apply for an original Social Security Number or for a replacement card.
Please send us any you have about our web site.
Restrictions On Telework And Confusing Vaccine Rules For Visitors To Ssa Offices Rankle Union Officials Who Have Demanded To Bargain Over Employees Reentry To Their Traditional Worksites
The Social Security Administration announced last week that its employees tentatively will be expected to return to their traditional worksites in January, although some elements of the agencys plan have perplexed and rankled union leaders.
The agency unveiled its reentry plan to employees Friday, setting a target date for employees to return to facilities of Jan. 3. Although that day will mark the end of the agencys maximum telework posture that it has held since March 2020, employees will have greater access to telework than prior to the COVID-19 pandemic, as well as before then-Commissioner Andrew Saul restricted the workplace flexibility both in 2019 and 2020.
The amount of telework available to employees varies depending on where they work within the agency, although all who worked remotely during the pandemic will be eligible for at least episodic telework. While many headquarters staff will be allowed to telework up to five days per week, most employees in the Office of Hearings Operations will be restricted to between three and four days per week, while field office workers will only be able to work remotely twice a week.
The plan also includes provisions to scale back in-person work if COVID-19 cases spike in a particular region. The agency said that it will monitor the Centers for Disease Control and Preventions community transmission metric for each of its facilities on a weekly basis.
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