How To Report A Problem With Your Social Security Number
Report Social Security phone, email, and text scams through our dedicated online form. The caller or sender says there is a problem with your Social Security number or account. Any call, text, or email asking you to pay a fine or debt with retail gift cards, wire transfers, pre-paid debit cards, internet currency, or by mailing cash.
Heres How To Make Those Bogus Social Security Calls Stop
HOUSTON The coronavirus pandemic shut down a lot of operations, but there is actually one we all wanted to go away: those scam calls claiming to be from the Social Security Administration. Like a stubborn weed, however, they just keep coming back. The calls tapered off from March through late July, but in recent weeks, people have started getting them again.
Create A Social Security Account
Social Security has released a new and improved service to check the status of your application or appeal.
Go to and open a my Social Security account today. If you do not have access to a computer, you may create the account on a smart phone.
The service provides detailed information about retirement, disability, Medicare, and Supplemental Security Income applications and appeals, filed either online at SocialSecurity.gov or with a Social Security employee.
To check the status of your application or appeal, and to verify the multiple monthly payment amount you will receive if approved for Social Security disability insurance, create or log in to your personal my Social Security account at
Social Security has not yet provided us as representatives with direct access to your case, unless you are at a hearing level.
At the first two levels , please remember that it takes approximately six months for Social Security to make a decision. If it has been longer than six months, please contact our office so that we may directly call the adjudicator for a more detailed status regarding your case.
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Social Security Scams: How To Protect Report And Recover From Fraud
Our most recent Consumer Pulse revealed digital fraud has risen significantly in the last year.In fact, since March of 2020, reports of digital fraud have increased 73%.One popular schemeinvolves fraudsters impersonating Social Security Administration employees to try to trick you into revealing your valuable personal information or trying to get you to pay them for a made-up violation. They may threaten or demand immediate payment to avoid legal action. The SSA stated they received almost 700,000 allegations of Social Security scams carried out by calls, emails, text messages or mail. Below we explain how to avoid these scams, how to report them and what to do if you accidentally fall victim.
Attorney General’s Scam Alert: Social Security Scam Calls On The Rise
Concord, NH Attorney General Gordon J. MacDonald issues a scam alert for New Hampshire residents, especially its older adult population, related to a rise in Social Security-related scam calls. Over the last month, the Attorney General’s Consumer hotline has experienced a sharp increase in calls reporting Social Security-related scams.
New Hampshire residents have received scam phone calls from an automated message stating there has been “fraud” associated with the recipient’s Social Security Number. The message asks the recipient to press “1” or stay on the line to speak with an individual who can “help” or “assist” with the fraud. The recipient is then connected to an individual who requests personal identifying information, including the recipient’s name, date of birth, and Social Security Number. Those receiving this type of call have reported that the scammers use scare tactics and threatening language in attempts to obtain the personal information. It has also been reported that the scammers are leaving messages when their calls go unanswered, requesting that recipients call them back.
The Attorney General’s Office reminds New Hampshire residents that the Social Security Administration will never:
- Threaten you
- Suspend your Social Security Number
- Demand immediate payment, require payment by cash, gift card, pre-paid debit card, or wire transfer or
- Ask for gift card numbers over the phone.
What To Do If You Lose Your Social Security Card
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- Your Social Security number can be valuable information for identity thieves
- Consider placing a security freeze or fraud alert on your credit reports if your Social Security card is lost
- If you know your Social Security number has been stolen, there are some additional steps you can take
Your Social Security number is a valuable piece of information to identity thieves. Its a key element of your identity and is also linked to taxes and credit information. And except in limited circumstances, it cant be changed. Thats why its so worrisome to have your card lost or stolen.
Here are some steps to take for a lost or stolen Social Security card:
1. Consider placing a fraud alert or a security freeze on your credit reports or locking them. With an initial fraud alert, potential lenders and creditors are encouraged to take additional steps to verify your identity, such as contacting you by phone, before extending new credit. A fraud alert lasts for one year and can be renewed. Fraud alerts are free. Contact one of the three nationwide credit bureaus Equifax, Experian or TransUnion to request a fraud alert, and that bureau will notify the other two.
Options for locking your credit report may also be available from the three nationwide credit bureaus. Learn more about fraud alerts, security freezes and credit report locks.
You might also consider calling the Social Security Administration at 772-1213 to report the lost card.
Fraudulent Threatening Phone Calls
When the National Council on Aging announced its “Scams to Watch Out For” in 2019, bogus phone calls related to Social Security benefits topped the list. The Federal Trade Commission says the number of such calls and their financial impact is growing exponentially.
The calls often involve peopleor robotic voicespretending to be from the Social Security Administration who try to get your Social Security number or demand money, according to the FTC. The agency warns that callers sometimes use spoofing techniques to make the genuine Social Security hotline number appear on the recipients caller ID screen. The caller may also identify themselves using the name of an actual SSA official.
The SSA says the language used in these calls has become increasingly threatening in recent years. The caller typically states that due to improper or illegal activity with the persons Social Security number or account, they will be arrested or face other legal action unless they call a particular phone number to address the issue.
The tone of such calls is itself an indicator that they are fraudulent. The SSA does contact some recipients by phone, but theyre almost always people who have current business with the agency. And an SSA employee will never threaten you for information they will not state that you face potential arrest or other legal action if you fail to provide information, the agency says. In cases the call is fraudulent.
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Reporting Social Security Fraud
If you believe a phone call is from someone impersonating an SSA employee, you should hang up immediately. It’s important to report Social Security fraud and attempted scams. Reporting these attempts can help the SSA better understand the frequency and tactics of these fraudsters so they can guide and protect others. The SSA takes these scams seriously and your report may assist them as they investigate and persecute the perpetrators. If you mistakenly provided your personal information to the fraudsters, youll also want to take appropriate identity theft recovery steps.
How Does The Fake Ssa Message Sound
Lets say you respond. An automated system states a message along these lines:
Hello, this call is from the Social Security Administration. The reason we called today is to let you know that weve got your Social Security Number suspended due to suspicious activity on your account during the last few weeks. If you want to challenge your case, press 1.
The same type of fraud happens in Canada as well known as the Social Insurance Number Call but lets continue seeing how it works in the U.S.
Scared by the suspension of their SSN while believing the phone is legitimate, many victims press the key 1. If you do, you are connected to a real person who of course asks for all your personal information to prove your identity. The more you give away, the worse the situation can get. This info will be used for identity theft.
What Is Social Security Fraud
Generally speaking, fraud involves obtaining something of value through willful misrepresentation. In the context of the Social Security program, our policy states that fraud exists when a person with intent to defraud makes, or causes to be made, a false statement, or misrepresents, conceals, or fails to disclose a material fact for use in determining rights under the Social Security Act. Information is material when it could influence SSAs determination on entitlement or eligibility to benefits under the Act.
Examples of fraud include:
- Making false statements on claims
- Concealing facts or events that affect eligibility for benefits
- Misusing benefits by a representative payee
- Failing to notify the agency of the death of a beneficiary and continuing to receive the deceased persons benefits
- Buying or selling Social Security cards
- Filing claims under another persons Social Security number
- Scamming people by impersonating our employees
- Bribing our employees
- Misusing grant or contract funds
How To Identify A Scam Call
There are legal enforcement actions which have been filed on your social security number involving fraudulent activities, said the pre-recorded message when one viewer answered his phone.
The message asks you to call them back or they will begin legal proceedings against you. If you do call, they will attempt to get you to verify or confirm your social security number. Dont ever give your social security number to anyone by phone, not even the last four digits.
The Social Security Administration will never call you and threaten you with arrest or any other kind of legal action. You should just hang up the phone on anyone who makes those statements. If you worry a call you received could be legitimate, you can call that office directly. The number to the SSA is 1-800-772-1213.
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What Are The Consequences Of Lying To Social Security
If you are caught lying or misrepresenting information to increase your benefits or acquire improper payments for someone else, you may be prosecuted for fraud. Generally, the SSA will first check to make sure that it wasnt a clerical error or an accident. However, if the SSA finds that you knowingly lied or misrepresented information, you will likely be brought up on charges for fraud.
Even if prosecutors choose not to pursue fraud charges, you can still end up paying severe penalties for lying to Social Security. Whether or not fraud charges are brought forward, the SSA has the legal power to take action with the Civil Monetary Penalty program. This program allows the SSA to impose a penalty of up to $5,000 for each time that an individual lied, in addition to making the individual pay up to twice the amount they received in improper payments. Needless to say, you dont want to lie to Social Security!
Measures You Can Take To Prevent Fraud
- Do not routinely carry your Social Security card
- Never say your SSN aloud in public
- Beware of phishing scams to trick you into revealing personal information
- Create a account to help you keep track of your records and identify any suspicious activity
- Consider adding these blocks to your account with us:
- The eServices block It prevents anyone, including you, from seeing or changing your personal information on the internet. Once we add the block, you or your representative will need to visit your local field office to request removal of the block.
- The Direct Deposit Fraud Prevention block This prevents anyone, including you, from enrolling in direct deposit or changing your address or direct deposit information through or a financial institution . Once we add the block, you or your representative will need to visit your local field office to request removal of the block or make any future changes to direct deposit or contact information.
How Can I Get A Form Ssa
An SSA-1099 is a tax form we mail each year in January to people who receive Social Security benefits. It shows the total amount of benefits you received from Social Security in the previous year so you know how much Social Security income to report to IRS on your tax return.
If you are a nonresident alien and you received or repaid Social Security benefits last year, we will send you form SSA-1042S instead.
The forms SSA-1099 and SSA-1042S are not available for people who receive Supplemental Security Income .
If you currently live in the United States and you need a replacement form SSA-1099 or SSA-1042S, we have a new way for you to get an instant replacement quickly and easily beginning February 1st by:
- Using your online mySocial Security account. If you dont already have an account, you can create one online. Go to . Once you are logged in to your account, select the Replacement Documents tab
- Calling us at 1-800-772-1213 , Monday through Friday, 8:00 am 7:00 pm or
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How To Prevent It
- Do not trust caller ID. Scam calls may show up on caller ID as the Social Security Administration and look like the agencys real number.
- Do not give the caller your Social Security number or any other personal information. If you already provided personal information to a caller, this is probably identity theft. Take steps to protect your credit and identity by going to
- Check with the real Social Security Administration. The SSA sill not contact you out of the blue. You can call them directly at 1-800-772-1213 to find out if the SSA is really trying to reach you and why.
- Talk about it with friends to prevent fraud. Many people get caught off guard by these calls. Share your experience with friends and family this will help others avoid this scam.
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Social Security Abuse Statistics
Generally, Social Security fraud or abuse is defined as any kind of improper payment. Between 2004 and 2017, the Social Security Administration found a total of $1.3 trillion in improper payments. With more than 60 million Americans receiving Social Security benefits, some form of fraud or misuse is inevitable. Nonetheless, the numbers are staggering.
While improper payments are the most common form of Social Security fraud, they are not the only kind. The SSA subdivides improper payments into multiple categories and defines fraud in various ways. So, lets take a closer look at what constitutes Social Security fraud.
If You Lost Money You Should Act Immediately:
- The contact number is on the back of the card. If reported immediately, you may be able to stop the transfer of funds, otherwise it may not be possible to stop the funds from being withdrawn. It is also important to alert the card company of fraud.
- If you sent cash, report it immediately to the postal service or whatever company you used. If you act quickly you may be able to stop delivery by reporting fraud and giving the tracking number to the delivery company.
- If you gave personal information to the scammer you may be subject to identity theft.Learn what to do.
Report scams to the Federal Trade Commission: Report Now
How To Report Illegal Aliens
If you suspect someone of being an illegal alien who snuck into our country and evaded apprehension at our border, you can quickly and easily file a report to government agencies at the website www.ReportIllegals.com. Depending on the data you provide, ReportIllegals.com will in most cases file a report to ICE and in many cases to federal agencies such as CIS, CBP, DOL, DEA, DSS, FBI, HUD, IRS, SSA, TSA, or other foreign, federal, state, county and local governmental agencies.
To report suspected illegal aliens directly, contact:
Contact the US Citizenship and Immigration Services , under the Dept of Homeland Security.
You can call the CIS National Service Center at 1-800-375-5283 to find your local office to report illegal aliens. Note that the default language of this U.S. government office is some foreign language ânot English! Press 1 to speak in English, the native language of the United States of America. Then press 9 to speak to a real person. They should be able to help find a local office to take the report.
How To Report A Social Security Scam
If you suspect youve been the victim of a scam or simply want to report calls or correspondence that you find suspicious, you have several options. You can call your local authorities or the OIG hotline or submit a fraud report on the OIG’s website.
You can also report the scam on the FTCs complaint website. Make sure you document anything you can to add to your report, such as a telephone number or website, the name the caller gave, the time and date of the call or email, what information you were asked for, and anything else that might help identify the scamster.
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